Dehradun: Chief Minister Dhami has issued strict instructions to officials regarding the “Government for Every Citizen” campaign being run in Uttarakhand. Under the “Government for Every Citizen, at Every Doorstep” program, the CM directed officials to personally visit the homes of disabled people, the elderly, women, and other vulnerable beneficiaries who are unable to reach the camps. They are to fill out applications on the spot and resolve their problems. Furthermore, CM Dhami unequivocally stated that this campaign should not become a mere formality under any circumstances.
In fact, CM Dhami reviewed the “Government for Every Citizen, at Every Doorstep” program at the CM’s residence on Wednesday. During the review, the CM said that the objective of this review is to give more momentum to the program, make it results-oriented, and deliver real benefits to the public. The CM clarified that this program is not a platform for inspection, but rather a platform for service and solutions. Therefore, information about the camps should be widely disseminated in advance, and they should be organized in a festive manner. Publicity should be done in the local languages of the state, Garhwali, Kumaoni, and other local dialects, so that people can easily connect with the program.
He said that people should not have to wander around for applications, and a time limit should be set for the resolution of every problem. This campaign should not be limited to just listening to problems, but should be a part of the entire solution process. Where a solution is immediately possible, action should be taken on the spot. Where it takes time, a time limit and responsibility should be fixed, and the beneficiary should be informed. If the feedback from any area is not satisfactory, a camp will be organized there again. The CM also instructed for the participation of women’s self-help groups, youth groups, and elected representatives.
The CM said that a list of recurring problems should be compiled and presented to the government. Weekly progress reports must be sent to the Chief Minister’s office, and departments working at a slow pace should be identified.
The CM informed that more than 56,550 people have participated in this campaign so far. Recently, the Chief Minister himself visited a camp in Almora without prior notice and took feedback from the public. The CM clarified that he will continue to conduct surprise inspections of the camps in the future so that the real situation can come to light.
The CM said that public representatives should also play an active role on the ground. Instead of being limited to the stage, they should go to the stall level and interact with the citizens. Special assistance should be provided directly to the elderly, women, persons with disabilities, and weaker sections in matters related to applications, documents, and eligibility processes. The focus should be solely on solutions, cooperation, and dialogue. The CM instructed that the District Magistrates/Chief Development Officers should also visit the camps without prior notice. More than one camp should be set up in large Nyaya Panchayats and camps should also be organized in remote rural areas. Facilities such as Aadhaar card updating and Ayushman card creation should also be made available.
